Privacy Policy

1. What Information We Collect

We may collect the following information when you visit our site, make a purchase, or contact us:

Name, email address, phone number, and shipping address
Order history and purchase details
IP address, browser type, and device information (via cookies)
Optional marketing preferences (if you opt in)

2. How We Collect It

We collect information when:

You place an order or create an account
You sign up for our mailing list
You use our website (automatically via cookies or pixels)
You contact us by email, phone, or web form

3. How We Use Your Information

We use your data to:

Process and ship your orders
Provide customer service and order status updates
Send transactional emails (order confirmations, shipping notifications)
Send marketing emails (only if you opt in)
Analyze website performance via analytics tools

4. Marketing & Abandoned Carts

If you opt in to our mailing list, we may send you product updates and promotions. We may also send limited abandoned cart reminders via email.

You can unsubscribe from marketing messages at any time.

5. Sharing Your Data

We never sell your information. We share limited data with trusted third-party partners only for business operations:

Klaviyo for email communication
Google Analytics and Meta (Facebook) Pixel for web analytics
Payment processors (PayPal, Shopify, Venmo, Apple Pay, etc.)
Shipping providers (USPS, UPS)

6. Your Rights

You have the right to:

Access the data we have about you
Request corrections or deletion
Opt out of marketing at any time

To make a request, please contact us via our Contact Form or by phone.

7. Data Retention & Security

We retain order and customer data as needed for legal, tax, and customer service purposes. Our systems use secure encryption (SSL) and industry-standard protections.

8. International Users

Our website is based in the United States but may be accessed worldwide. By using our site, you agree to the transfer of your data to the U.S.

9. Updates to This Policy

We may update this policy from time to time. The most current version will always be posted on this page with the updated date.

Effective Date: July 2025
Version: 1.0